Loan Processor Assistant

MortgageDepot NMLS #1133788 is seeking a Loan Officer Assistant to work closely with a high producing Loan Officer/Branch Manager. This individual’s primary responsibility will be to provide clerical/administrative support to her and her team.

Essential responsibilities include, but are not limited to:

  • Adhere to general work requirements
  • Provide administrative support to the Branch Manager and Loan Officers (i.e., answer calls, manage calendars, schedule meetings and copy, fax and file documents, etc.)
  • Communicate general information to prospective applicants and delegate complex questions to applicable individuals/departments
  • Request and collect documents from borrowers under the guidance of Loan Officers
  • Serve as the primary point-of-contact for new business
  • Input application data collected by Loan Officer into the system and ensure data accuracy
  • Provide updates to the SVP Sales regarding pipeline status
  • Review complex files, identify issues and determine solutions before submission for processing
  • Perform other duties as assigned

General Skills:

  • Working knowledge of mortgage origination process and ability to communicate the process to applicants
  • Ability to prioritize, multi-task and maintain productivity and professionalism when dealing with customers and changing work demands
  • Self-starter and ability to work in a team environment
  • Excellent verbal and written communication skills
  • Proficient working knowledge of computerized applications such as word processing, spreadsheet, database, presentation software, email, and specialized business applications software
  • Interpersonal skills necessary to establish and maintain effective working relationships with coworkers and other business areas as required
  • Planning and organizational skills are essential to coordinate the workload around multiple assignments.

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are Monday through Friday, 9:00 a.m. to 5:30 p.m.

Equal Opportunity Employer- Minorities/Females/Disabled/Veterans

Job Type: Full-time


  • Mortgage: 1 year (Required)


  • High school or equivalent (Required)


  • New York, NYLanguage:
  • English (Required, Bilingual a plus)

Work authorization:

  • United States (Required)

Work Location:

  • Multiple Locations


MortgageDepot is searching for the best and talented people in the industry. Are you one of them?

If so, send us a link to your resume or portfolio, and take your career to the next level and bring your expertise to a company that’s invested in your success.

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